Privacy Policy

Our Privacy Policy explains how The Garden Kitchen collects, stores, and protects your data in line with GDPR regulations.

Last updated: 14th February 2025

At The Garden Kitchen, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and protect your data when you interact with us.

1. Information We Collect

We collect and process the following personal information:

  • Contact Forms – When you contact us via our online form or in person, we collect your name, email address, postal address, and message details.
  • Order Forms – For reservations, corporate catering, weddings, and Christmas hamper orders, we collect your name, email address, postal address, and order details.
  • Website Analytics – We use Google Analytics to track website traffic and improve user experience. This data is collected via cookies.

2. How We Use Your Data

We only use your personal information for the following purposes:

  • To respond to inquiries and process orders.
  • To fulfil catering bookings and reservations.
  • To analyse website performance and improve user experience.

3. How We Store and Protect Your Data

We do not store customer data electronically. Information provided via contact and order forms is only accessed by our staff who need it to process your request.

4. Data Retention

We retain personal data for up to 12 months for order and inquiry purposes. After this period, data is securely deleted.

5. Sharing Your Data

We do not sell, rent, or share your personal data with third parties. Your information is only accessed by our staff to fulfil your request.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any incorrect information.
  • Request deletion of your data, subject to legal and operational obligations.

To make a request, please contact us at [email protected].

7. Cookies and Tracking

We use cookies to improve your experience on our website. These include:

  • Google Analytics cookies to analyse website traffic.
  • Essential cookies for site functionality.

You will see a cookie consent banner when you first visit our site, allowing you to manage your preferences.

8. Embedded Content

Our website includes embedded content from third parties, such as Google Maps. These external services may collect data in line with their own privacy policies.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Address: The Garden Kitchen, Bewdley Museum, Load St, Bewdley, DY12 2AE